Hi, I have two denials- one from UHC HMO & one from UHC Community Plan for CPT 20697- Application of multiplane (pins or wires in more than 1 plane)- stating this is a "Technical Component only" & cannot be billed for the professional services. We do not understand why this is so since this code doesn't have a professional/technical component & we have spoken to several customer service reps at both insurance co's & the Provider Service Reps as well but no one can clarify this other than saying this is not a covered service for the professional billing. Does anyone have any clarification on this? We have sent appeals but they have come back denied as well. Thanks so much!!